Privacy Policy

  1. Data Controller Identification

In compliance with current personal data protection regulations (EU Regulation 2016/679 – GDPR, and Organic Law 3/2018 – LOPDGDD), it is hereby informed that the data controller is:

MALLORCA PRIVATE SERVICES S.L.
Gran Vía Puig Major 16, 07180 Santa Ponsa, Mallorca, Balearic Islands
Email: info@mallorcaprivateservices.com
Phone: +34 619 418 410
CIF (Tax ID): B16670481
Registered in the Mercantile Registry of Palma, Entry 233/3076, Page 211, Volume 2855, Book 0, Sheet PM-88809, 1st Registration
Contact person: Álvaro Alcober Tabja

Hereinafter, the “Controller.”

  1. Purpose

This Privacy Policy governs the processing of personal data on the website mallorcaprivateservices.com (hereinafter, the “Website”), whose primary purpose is to provide private transportation services in Mallorca. The services offered include:

  • Private Airport Transfers

  • Private Chauffeur

  • Hotel & Villa Transfers

  • Yacht Private Services

  • Event Transportation Coordination (buses, minibuses, and vans)

  • Wedding VIP Services

The geographical scope of operation is limited to Mallorca, Spain.

  1. Types of Personal Data Processed

Through the contact form available on the Website, the following personal data is collected:

  • Full name

  • Email address

  • Phone number

  • Comments

  • Flight number

  • Pickup address

  • Destination address

This data is necessary to properly manage user bookings and inquiries.

There are no newsletters or user registrations required on the platform.

  1. Purpose and Legal Basis for Processing

Personal data will be processed solely to manage user requests and bookings, as well as to facilitate the organization of contracted services.

The legal basis for this processing is the explicit consent given by the user when completing and submitting the form.

  1. Data Retention

Personal data will be retained according to the following standards:

  • If the service is not contracted, data will be retained for a maximum of 6 months from the last interaction.

  • In the case of effective service provision, data may be retained for up to 5 years to comply with legal obligations (tax, accounting, or contractual).

Once this period ends, data will be securely deleted.

  1. Disclosure and Subcontracting

No personal data will be disclosed to third parties, nor are there any subcontractors or external collaborators that would involve access to personal data by other controllers or processors.

  1. International Data Transfers

No international data transfers are made outside the European Economic Area (EEA).

  1. User Rights

Users may exercise their rights to:

  • Access

  • Rectification

  • Erasure

  • Restriction

  • Objection

  • Data Portability

By contacting the Controller via the contact details provided in section 1. Consent may also be withdrawn at any time without affecting the lawfulness of prior processing.

Users may also file a complaint with the Spanish Data Protection Agency (www.aepd.es) if they believe their rights have been violated.

  1. Security Measures

The Controller implements appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of personal data, preventing unauthorized access, loss, or destruction.

  1. Policy Changes

This Policy may be updated to reflect legal or operational changes to the Website. Users are encouraged to review it periodically.

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